Gutter Cleaning Jacksonville NC | Our Loss is Your Gain
This content was written for Window Ninjas Windows & Pressure Cleaning
When you book any kind of service for the company, you want to be sure that the service is going to go well. When you book a Gutter Cleaning Jacksonville NC service, you won’t have to worry about that. it’s pretty much impossible for us to provide our clients with a service that doesn’t meet their expectations. we’ve all been in the kind of position where you don’t receive the service you signed up for. With all of the frustrations we felt being in that position, we would have wanted for our clients to experience the same. This is how we have turned our own personal experiences into something that can help our business. to learn more, give us a call at 910-745-7887 Or visit our website at windowninjas.com.
Our own personal experience makes sure that your Gutter Cleaning Jacksonville NC service goes smoothly. When we started our business, we thought about all of the bad Services we have received in the past. Whether that be services with our cable, or maybe our internet, we used all of our experiences to craft our customer service principles. if you haven’t had this experience but you got your hair done and ended up with a color that you didn’t want. more specifically, this isn’t the outcome that you asked for. so we always make sure to meet the expectations with the services we offer.
This is something that I can really appreciate about this company because I have definitely had my fair share of terrible customer service experiences. There was one day that I was working on a school project and needed to turn it in the next day. I want to begin this by saying that you don’t get to judge me by postponing some of my work. I just did it at a gradual pace and was finishing off the end of my project. As I was working on the end, my internet suddenly crashed. In this day and age, this is an absolute nightmare because everything revolves around the internet. When I realized that the internet was no longer working, I did all the steps that everyone takes when their internet turns off.
Of course, I turned it on and off. I also unplugged it and plugged it in again. then I restarted it and turned it back on. I tried practically everything, before I decided that I was going to have to call my internet provider. The dread that ran through my body at having to call this company shouldn’t be normal. We can promise that you definitely won’t have that feeling when you book your Gutter Cleaning Jacksonville NC service. A company’s customer service experience shouldn’t be so bad that they absolutely dread giving you a call.
anyway, I had to call them. When I gave them a call, the first thing that I heard on the line was an automated system. This is already where I felt my heart sink because I was starting to understand how long this might take me. I knew that when it comes to automated messages, they are one of the most unhelpful things in the world. Most of the time, those automated messages don’t even address the issue that you are trying to fix. So instead of the process going smoothly, I have to run around in circles trying to get help.
The first option definitely doesn’t address my issue. The second option only addresses part of my issue, but doesn’t Target the main issue. The third option that this machine gives me will only address an issue that I had before my current issue. The fourth one is absolutely no help. The fifth is basically for questions about orders and returns. Why would they have such a limited number of options for their clients? it is so inconvenient to have to hope for the best as you pick one of the very vague options. Then, if you happen to get the wrong team, you are sent on an ongoing process of transfers. This is definitely a process you won’t experience with our Gutter Cleaning Jacksonville NC service.
Instead of getting help, I was transferred to four different people before I finally landed on the team that I needed to be speaking with. This also doesn’t even account for the wait time that I had to endure before the transferring process started. All of this time that was spent just waiting to even start the process of speaking with someone is exhausting. At this point, I’m already frustrated and not looking forward to the process of explaining the issue. I was more upset because there wasn’t even any rain or weather events that would have caused it.
They told me that this was basically a temporary shortage. They didn’t explain to me why it happened or how to prevent it in the future. They also didn’t tell me how to fix the issue. they basically just told me to wait and see if it started up again within 4 hours. it is honestly unbelievable how they view this as helping their customers. There was absolutely no help and now I have wasted all of this time that could have gone to my project. For all of the money that I am paying this company, I expected at least a bare minimum when it comes to customer service. it always feels like this is never what you get when it comes to maintenance companies.
The only way that I was able to get my project done was by going to an IHOP and working there until 7:00 in the morning. This kind of experience is what really drives us to provide our clients with Incredible service at every turn. So if anything, you should be grateful for all of the terrible experiences we have had. This is how you have managed to receive an incredible Gutter Cleaning Jacksonville NC service. Give our real human team a call at 910-745-7887 or visit our website at windowninjas.com for more information.