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Window Ninjas Charleston window cleaner working on a commercial building.

FAQs

Got questions? We've got answers! Check out our FAQ section for quick and helpful information about Window Ninjas Charleston's services, pricing, and more. If you don't find what you're looking for, feel free to contact us directly—we're here to help!

General Window Cleaning Gutter Cleaning Pressure Washing Holiday Lighting Dryer Vent

Window Ninjas Charleston circle question icon. Frequently Asked Questions

General FAQs

Choosing Window Ninjas means you’re trusting experts with extensive experience and certifications. You’ll enjoy peace of mind knowing that skilled professionals are handling your window cleaning and home maintenance. We guarantee top-quality results and exceptional service.

Yes! We offer free estimates, and many clients book our services right after receiving their quotes. If our initial estimate doesn’t meet your needs, we can send a representative to provide a detailed, on-site quote.

Your satisfaction is our top priority. If you're unhappy with the service you receive, let us know, and we will address any concerns promptly. We offer a money-back service guarantee to ensure you’re completely satisfied with our work.

The cost of professional window washing varies depending on factors such as the size of your property, the number of windows, and the level of service required. Contact us for a personalized quote based on your specific needs.

Hiring a professional window washer ensures high-quality results and safe handling of hard-to-reach windows. Professionals use specialized equipment and techniques to deliver exceptional cleaning outcomes.

Window Cleaning FAQs

To effectively maintain your residential windows, we suggest professional window cleaning at least twice a year. Commercial properties and exterior windows typically require more frequent attention.

Window Ninjas uses professional tools and eco-friendly cleaning solutions to achieve a streak-free finish. Our technicians come equipped with squeegees, microfiber cloths, scrapers, extension poles, and ladders.

Yes! Choosing Window Ninjas for your window cleaning saves you time and helps prevent potential injuries. Our experts are well-versed in safety protocols and have the skills and equipment to handle window washing safely.

The timeline for a professional window cleaning project can vary based on several factors: property size, window accessibility, and the number, height, and condition of windows. For standard residential cleaning, it can take anywhere from 1 to 4 hours. Larger homes or commercial properties with more windows or complex access issues could take longer.

The professionals at Window Ninjas tackle hard water stains by applying specialized cleaning solutions that dissolve mineral deposits. For stubborn stains, we may use plastic or razor blade scrapers and non-abrasive pads for gentle removal without damaging the glass.

Commercial windows should typically be cleaned 2-4 times a year, depending on factors such as location, the amount of foot traffic, and environmental conditions. High-traffic areas or properties exposed to pollutants require more frequent cleaning to maintain a professional appearance.

Gutter Cleaning FAQs

Commercial gutters should be cleaned at least twice a year, typically in the spring and fall. However, if the property is surrounded by trees or experiences heavy rainfall, more frequent cleanings are necessary to prevent clogs and ensure proper drainage.

The cost of gutter cleaning varies depending on the size of the property, the length of the gutters, and the amount of debris. Larger homes or commercial properties usually have higher costs, especially if the gutters are difficult to access or heavily clogged.

Unless you have a sturdy ladder and professional gutter cleaning tools, we don’t recommend DIY gutter cleaning, especially for high or difficult-to-access gutters. For safe and effective gutter cleaning, we recommend hiring the experienced professionals at Window Ninjas.

Pressure Washing FAQs

The cost of professional pressure washing will depend on the size of the area, the type of surface, and the level of cleaning required. Larger or more complex jobs, such as commercial properties or areas with heavy staining, may cost more. Contact us today for a free estimate.

Pressure washing uses high-pressure jets to remove dirt, grime, and other contaminants from hard surfaces, making it ideal for tough stains and heavy build-up. Soft washing uses lower pressure to gently clean more delicate surfaces without causing damage.

Holiday Lighting FAQs

The cost of professional holiday lighting varies based on the size of your property, the complexity of the design, and the type of lights used. Larger or more elaborate displays, especially for commercial properties, will cost more.

Yes, hiring the professionals at Window Ninjas for holiday lighting is very worth it. We bring expertise in design and installation, ensuring a beautiful display without the hassle or risk of doing it yourself.

Dryer Vent FAQs

To reduce fire risk and maintain dryer efficiency, it's recommended to clean your dryer vent at least once a year. However, if you notice your dryer is taking longer to effectively dry clothes, you may need to clean it more often.

Yes, you can clean your dryer vent, but you need a hose attachment, a dryer vent cleaning brush, and a flexible rod or extension. If you do not have these tools, or if you're uncomfortable with the process and if the vent is difficult to access, hiring Window Ninjas is the safer and more dependable option.

At Window Ninjas, our dryer vent technicians clean dryer vents using high-powered vacuums to remove debris from the ductwork. They also use rotary brushes to dislodge and collect any lint buildup from inside the vent.

Why Choose Window Ninjas Charleston
for Your Home or Business?

At Window Ninjas Charleston, we strive to build long-term relationships by combining attentive service with quality work performed by certified and trained professionals. We provide a multitude of services for every need, ranging from single family homes to multi-story buildings. Most importantly, quality, service, and satisfaction are our standards.

/oak/files/icons/glove-cloth.light.svg Shining Services Beyond Windows

From window and gutter cleaning, to pressure washing, holiday lighting and dryer vent cleaning, you can expect unmatched professionalism and outcomes that truly shine. 

/oak/files/icons/award.light.svg Nothing But Top-Notch Quality

Like our customers, we expect nothing but the best! This is why we use top-notch commercial grade equipment and the highest quality cleaning solutions to service your residential or commercial property. 

/oak/files/icons/circle-dollar.light.svg Our Upfront Pricing Promise

With upfront pricing, we can quote most jobs over the phone. That is our “consistent shine with no shenanigans”, promise. We have half a century of experience providing honest, dependable, and affordable service.

/oak/files/icons/badge-check.light.svg Your Satisfaction, Guaranteed

Our ultimate objective is your complete satisfaction with our services. Our goal is to improve the value of your property and exceed all of your expectations. 

A Window Ninjas Charleston team in front of a truck.

Your Questions Answered - Find Clear and Helpful Information About Our Services Window Ninjas Charleston FAQs

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At Window Ninjas Charleston, we understand that our customers may have questions about our services, pricing, and processes. That’s why we’ve created a comprehensive FAQ section to address the most common inquiries we receive. Whether you’re curious about how often you should clean your windows, the types of cleaning products we use, or the steps involved in our pressure washing services, our FAQs provide clear and concise answers to help you make informed decisions. We aim to give you peace of mind by being transparent and thorough in all our communications.

Our FAQ section is designed to be your go-to resource for any questions that might arise before, during, or after using our services. We regularly update this section to reflect new information and customer feedback, ensuring you always have access to the latest details. If you can’t find the answer you’re looking for, our team is just a phone call or email away, ready to assist you further. At Window Ninjas Charleston, we’re committed to making your experience as smooth and satisfying as possible, starting with the information you need.

Window Ninjas Charleston water drop icon. About Window Ninjas Charleston

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How to Get Started

1
Know Your Price Before You Book

Get a no-hassle price estimate over the phone and never worry about paying higher than your quote.

2
Follow Our Easy Booking Process

It's easy to find a time that works around your busy schedule when you book your appointment using our online booking calendar.

3
Keep Shining!

We are committed to enhancing both the value of your property and the pride you feel in it. Contact us with any feedback on our services.