Chimney Sweeping Wilmington | We Are All About Customer Service
This content was written for Window Ninjas Window & Pressure Cleaning.
Have you noticed that your chimney is looking or smelling a little funky these past couple weeks? Then you need a chimney sweeping Wilmington service, and Window Ninjas is the team for the job! Our team is highly experienced, highly rated, and highly sought after for our services. Why? It’s simple. Our team provides the best customer service, the best professional results, and always goes the extra mile to make and keep our customers happy! How? We have friendly and knowledgeable sales team members, rigorously trained technicians, and amazing customer service representatives that are there to ensure every customer is WOWed by their experience with our team. So when you need a professional to sweep and/or inspect your chimney to ensure it’s safe for another year of use – give our team a call today! You can reach us at 910-538-4223 or check out our website at windowninjas.com to learn more!
Let’s talk about why you need Window Ninjas for your chimney sweeping Wilmington service. First, our team is fully insured and bonded including workers compensation. This is important for a lot of our customers, whether residential or commercial, as it helps to give our customers a sense of peace of mind while we are working on their property. Our technicians are extensively trained and tested on all of our services of course. Being fully insured and bonded including workers compensation ensures that our team is there to take responsibility if something were to happen to our technicians or your personal property while they are on the job. Always better to be safe than sorry!
Next thing to set us apart from our competitors is that our team always arrives in a clearly labeled company vehicle and in full uniform. It may sound weird, but now every team can say the same thing! If you hired a team of professionals to clean your chimney and they showed up in basketball shorts and a raggedy old t-shirt, wouldn’t you doubt their validity? Wouldn’t that make you wonder if they are really professionals, or actually know what they are doing? Having company trucks and uniforms makes our team look professional as well as making us easily recognizable. Window Ninjas technicians arrive in logoed t-shirts and sweatshirts, and cargo shorts or pants. They also arrive in clearly labeled company vehicles. Our trucks have our logo on both sides of the truck, as well as the hood of the truck in big, bold letters. So you will always be able to tell when our team has arrived and is ready to get to work!
Our team gives back to the environment in every way that we can. We donate one dollar from every invoice to water.org. Definitely check them out if you have not heard of them before. They are an awesome non-profit organization that helps get millions of people to clean water and sanitation around the world! We also strictly use environmentally friendly products for our window cleaning and pressure cleaning services, as well as taking the debris from your gutter cleaning service and placing it into a naturally wooded area to become a nutrient rich compost.
Now you know what puts Window Ninjas ahead of the competition, so now let’s talk about why our team is also the best to schedule your chimney sweeping Wilmington service with. When you call in to schedule your appointment, you will speak with one of our friendly and knowledgeable sales team members. Our sales staff are there to take your call, help answer any questions or concerns you may have about any of our services, and walk you through our easy process to get your appointment scheduled. Even if you are a new customer to our team, scheduling your appointment only takes a couple of minutes! You don’t have to worry about spending twenty minutes on hold, just to talk to a representative for 2 minutes. One of our sales team members is always there to take your call, and even if every one of them is on the phone when you call in, they will call you back as soon as possible! We’re not rushing you off the phone either. Our team is there to help guide you through the process of setting up your chimney sweeping Wilmington service, as well as one of our other services if you need, so that you always feel assured that you made the right choice in professionals for your residential or commercial needs.
Our technicians go through a pretty extensive process of training. They can train anywhere from a month to several months, depending on how quickly and well they grab onto the services and information. Our team leaders have been doing this for years, and are the best of the best! Our team is there to make sure your service is completed to your standards as well as ours. Our technicians clean and inspect your chimney from the chimney cap all the way down to the ash box. They can provide an inspection form for your records as well if you would like. We want to get rid of any creosote build up in your chimney and surrounding areas. Creosote is a nasty by-product that comes from wood burning fireplaces that needs to be professionally cleaned to ensure that your chimney and fireplace are good for another year of safe and proper use.
When your chimney is covered in black, oily looking spots, or you notice a campfire-like smell around your home(creosote) then you need to give Window Ninjas a call to schedule your chimney sweeping Wilmington service! Our team is available to take your call and schedule your service Monday through Friday from 8:15 am to 5:00 pm, as well as Saturdays from 9:00 am to 12:00 pm. Or you can send our sales team a service request form through our website any time, and they will reach out to you as soon as they are available to help get your appointment scheduled via phone call, text, or email! Give us a call today at 910-538-4223 or send us that service request form through our website at windowninjas.com.